Michael guides his consulting team to discover, create, communicate, and deliver a full range of strategic marketing innovations to improve perceived value, to increase relative market preference, and to gain market share for our clients’ value propositions to reliably improve financial productivity and growth.

Gary is Centricity’s Customer Experience Strategy, Improvement, and Management Practice Leader. Gary is a senior management consulting executive with a broad set of capabilities covering business development, marketing strategy, market research, and sales training.

John is a former executive with The Walt Disney Company and McGraw-Hill and a New York Times, Wall Street Journal, Business Week, and Publisher’s Weekly bestselling business author. His management consulting expertise encompasses organizational change leadership and performance management, leadership development, and performance management.